Cleaning your registry listing is vital. When we talk about "cleaning" we refer to an audit of duplicate , old, bounced data, etc. Having poor quality data will only waste money and effort. 2.- Define the objective of the campaign. Before moving on to targeting, you must set an objective for the campaign. In this way you will know if you have succeeded or not. 3.- Define your target . Who should receive my campaign? Breaking down this question, you must find the target audience you want for your campaign. Of course, you must rely on your product or service to find it.
Do not segment too much. It is vital not to fall into “over segmentation”. This happens when you segment a target audience so much that you get a very low level Taiwan phone number list of contacts. You must remain halfway between the general public and the more specific public. It is estimated that 60% of users receive advertising emails with offers or news that do not interest them . The fact of segmenting allows you to personalize the emails you send and, with this, improve your opening and response rate. Send comment Your email address will not be published.
Mandatory Call recording in the call center: legal aspects that you should know Mar 1, 2023 | Call centers | 0 Comments call recording If you have a Call Center , you need to start recording the calls you make and receive. It is not something required by law, but it is highly recommended if you want to improve and have more opportunities for growth . Today we talk about the legal aspects of recording calls in a call center . It is not a complicated issue, but if you do not do it well you can face fines and complaints of all kinds. Knowing the basic rules will allow you to have at your fingertips a database full of conversations to improve your contact center.